Subject: Re: Collection Delay - 6225868364
From: Ramez Grada <[email-masked]>
To: Seeta Seeta <[email-masked]>, AbdelKader Salameh <[email-masked]>, Imran Masih <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Alawneh <[email-masked]>
Date: Tue, 17 Nov 2020 03:01:14 +0000

@Imran Masih<mailto:[email-masked]>

Best Regards,
Ramez Jarada

________________________________
From: Seeta Seeta <[email-masked]>
Sent: Monday, November 16, 2020 11:20:17 PM
To: Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Collection Delay - 6225868364

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Please note that the customer is still waiting for the collection. Kindly do the needful.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "escalations dxbteam" <[email-masked]>, "RamezG" <[email-masked]>, "AbdelKaderS" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Friday, 6 November, 2020 15:50:51
Subject: Collection Delay - 6225868364

Hi Team,

AWB: 46376172964

Kindly contact customer on below details on priority and arrange collection with the customer:
Affan Javid
+966546450009
Saudi German Hospital Aseer
4267, Hijlah, Khamis Mushait 62451 7342
Atud
Khamis Mushait
Saudi Arabia (SA)

We have created multiple AWB since September and provided them but no collection reference is getting assigned since then.

@dxbteam: Please assist in getting the collection arranged, no response from Aramex since last 4 days and also when we have already mentioned them no collection reference has been assigned to the request and have shared with the customer details, they are still not arranging the collection. Customer is reporting they have not received any contact from Aramex. This is pending since September.

Thank you for your help!

Regards,
Apoorv