Subject: Re: Refund Not initiated yet Case id - 1671134
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 15 Nov 2020 15:58:31 -0700 (MST)

Any update on it? 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, November 12, 2020 7:36:40 PM 
Subject: Refund Not initiated yet Case id - 1671134 

Hi Team, 

Please note that the refund is pending due the cancelled status of RMA for below 9 order. We request you to please look int the issue and assist us to get the refund processed. 

Problem statement: Refund Not initiated yet 

Case id - 1671134 

Order Number: 9610438940 
Order Created: 10/27/2020 
Tracking id - RP110420000386 
Return request created: 11/4/2020 
Reached at warehouse - 11/5/2020 
​RMA status - Canclled 
RMA -1000126657 

Order Number: 9610022423 
Order Created: 10/25/2020 
Tracking id - RP110420000380 
Return request created: 11/4/2020 
Reached at warehouse - 11/5/2020 
RMA status - Canclled 
RMA - 1000126655 

Order Number: 9610440777 
Order Created: 10/27/2020 
Tracking id - RP110420000389 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Canclled 
RMA - 1000126658 

Order Number: 9610448756 
Order Created: 10/27/2020 
Tracking id - RP110420000397 
Return request created:11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA - 1000126660 

Order Number: 9610500703 
Order Created: 11/27/2020 
Tracking id - RP110420000399 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA - 1000126661 

Order Number: 9610448531 
Order Created: 10/27/2020 
Tracking id - RP110420000393 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA - 1000126659 

Order Number: 9610007854 
Order Created: 10/25/2020 
Tracking id - RP110420000378 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA - 1000126654 

Order Number: 9610907652 
Order Created: 10/29/2020 
Tracking id - RP110420000074 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA - 1000126546 

Order Number: 9610985455 
Order Created: 10/30/2020 
Tracking id - RP110420000076 
Return request created: 11/4/2020 
Reached at warehouse - 5/11/2020 
RMA status - Cancelled 
RMA -1000126548 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/5/2020 still the refund for the same has not been initiated. 

Regards, 
Manish