Subject: Refund Not initiated yet Case id - 1636729 Order Number: 9601413015
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 15 Nov 2020 13:04:12 -0700 (MST)

Hi Team, 

Please note that we are not getting any response on the child ticket 1683978 created on 11/13/2020 

Problem statement: Refund Not initiated yet 

Case id - 1636729 
Order Number: 9601413015 
Order Created: 9/4/2020 
Tracking id - RP0910000627 

RMA - 1000000138 
RMA status: cancelled 

Return request created: 9/10/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 9/14/2020 still the refund for the same has not been initiated. 

Regards, 
Manish