Subject: RE: Fwd: Late collection // 2000127153 // 1532167 [CaseReference:CAI/1120/20102]
From: "Service Center - CAI Consumer" <[email-masked]>
To: <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Sun, 15 Nov 2020 17:37:41 +0200

Dear valued customer,

We hope that the ticket was resolved to your satisfaction. If you feel
that the ticket should not be closed or if the ticket has not been resolved,
please remove the case reference to open new ticket in our system to be able
handle your inquiry.

Please make sure to send your email to mail
address:

[email-masked]

Best Regards
Donia Yehia

From: [email-masked]
Sent: 11/12/2020 11:22:00 AM
To: [email-masked];[email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: RE: Fwd: Late collection // 2000127153 // 1532167 [CaseReference:CAI/1120/20102]

Dear valued customer,

Kindly note that the shipments is not ready so, please get back to your customer and inform us ASAP to provide the needful.

Best Regards
Donia Yehia

From: [email-masked]
Sent: 11/11/2020 11:12:00 PM
To: [email-masked];[email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: Fwd: Late collection // 2000127153 // 1532167

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Kindly arrange the collection for the return items under order number 2000127153 and Awb: 43821471573

Thanks & Regards,

Seeta Kunwar

From: "Nitesh Singh" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Wednesday, 4 November, 2020 09:56:30

Subject: Late collection // 2000127153 // 1532167

Hi Team,

Problem Statement: Late Collection

Order Date : Sep 6, 2020

Order ID: 2000127153

Tracking ID: 43821471573

Assistance Required: Need Urgent Collection

** Pickup reference is not showing on Hybris

Issue Description: The return request was created on 10/29/20 7:33 AM and till now the item has not collected from the customer. As per the Aramex team, collection reference is required to arrange the collection.

Kindly look into this issue and do the needful.

Regards,

Nitesh