Subject: Re: RE: Updated order
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Nov 2020 11:36:08 +0000

Dear Jessie,     We would like to inform you that we have updated the status of the order as Delivered.       As your issue has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye        Call: +91 70-6595-6595  || www.getfareye.com       Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Sun, 15 Nov at  8:32 AM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear

@FarEye Support Team, 

  

 
 
Pl change the status & confirm once done.

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Saturday, November 14, 2020 9:38 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
 Shatakshi Pandey <[email-masked]> 
Subject: Re: RE: Updated order 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 
Greetings from FarEye !!! 
 
We would like to inform you that we have received your concern regarding the status update,
​upon confirmation from the operations team, we will proceed further from now to avoid any mismatch. 
 
@Vishwajeet, 
Please share your confirmation for the above request, so that we can proceed further accordingly.

 

 

 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details. 

 

 

   

 
 
Thanks and Regards,

 

 
Rup Singh Gurjar 
Technical Engineer | FarEye

 

 

 
 
Call: +91 70-6595-6595 ||www.getfareye.com||

 

 

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

 

  

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
On Sat, 14 Nov at 10:29 AM
, FarEye Support <[email-masked]>
 wrote: 

 

 
 Dear Jessie, 

 

   

 
 Greeting from FarEye! 
 
We have received your concern regarding the order update. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same. 

 

   

 

 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details. 

 

 
 
 Thanks and Regards, 

 

   

 
 
Garima Mathur, Technical Engineer

 

 
 
FarEye-
 Enabling Digital Logistics

 

   

 

 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Sat, 14 Nov at 10:25 AM
, Jessie Caparas <[email-masked]>
 wrote: 

 

 Hi Team, 

 

 

 
 Please update as delivered. 

 

 

 
 15 Oct 2020 

 
 
 04:03 PM 

 

 

 

 

 

 

 
 
@Vishwajeet Singh
 for your approval please.

 

   

 

 
Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
Email:
[email-masked]

 

 
T: +97145172087

 

 

 

 

From: Seeta Seeta <[email-masked]>
 
Sent: Friday, November 13, 2020 3:25 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>;
 Fauzan Musalman <[email-masked]>; Abdulqader
 Ahmed <[email-masked]>; Escalations Dxbteam
 <[email-masked]> 
Subject: Re: Updated order

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 
Can you please update the order status as delivered.

 

 

 

 

   

 

 
 
Thanks & Regards, 
Seeta Kunwar

 

 

 

 

 
 
From:
"Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>,
 "Seeta Seeta" <[email-masked]>, "Fauzan Musalman"
 <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, October 30, 2020 5:32:40 PM 
Subject: Updated order

 

 

 

 

   

 

 
Hi Team,

 

 

 

 
 
Problem Statement:Updated order as delivered  

 

 

 

 
 
Order Date :Oct 13, 2020

 

 

Order ID:6232780113

 

 

Tracking ID:46287289930

 

 

Ticket id: 1595248

 

 

Assistance Required: Need Urgent update.

 

 

 

 
 
Issue Description:The status of the order is IN_TRANSIT order not marked as delivered we added to the sheet but no action taken

 

 

Kindky check and update.

 

 

 

 
 
​

 

 

Regards,

 

 

 

 
 
Abdulqader

 

 

 

 

 

 

 
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www.landmarkgroup.com

 

 

 

174511:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com