Subject: RE: Late Shipping//Order ID: 6236185686
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 15 Nov 2020 09:50:50 +0000

Hi Apoorv,

If not getting respond. Proceed with cancellation.

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, November 15, 2020 5:30 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Late Shipping//Order ID: 6236185686

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No action taken on Child ticket: #1648344 in last 11 days.

Customer is chasing for their order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 3:46:07 AM
Subject: Late Shipping//Order ID: 6236185686

Hi Team,

Problem Statement: Late Shipping
Order Date : Oct 26, 2020
Order ID: 6236185686
Tracking ID: NA

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Oct 26, 2020 and till now she has not received the order. As per the hybris the order has no consignment.
Customer is chasing us for her order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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