Subject: RE: RE: Updated order
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Sun, 15 Nov 2020 03:02:43 +0000

Dear @FarEye Support<mailto:[email-masked]> Team,

Pl change the status & confirm once done.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Saturday, November 14, 2020 9:38 AM
To: Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Shatakshi Pandey <[email-masked]>
Subject: Re: RE: Updated order

External email sender, please take precaution.
Dear Vishwajeet,

Greetings from FarEye !!!

We would like to inform you that we have received your concern regarding the status update, ​upon confirmation from the operations team, we will proceed further from now to avoid any mismatch.

@Vishwajeet,
Please share your confirmation for the above request, so that we can proceed further accordingly.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013171852%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jdo3Q%2Bd3tVhYyGOtKR%2BF8T%2FngeOX1R7CB0ZaWrSeW7A%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013181847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ej3VYHqaiDPalaY3FloFCZPlXMYYn3kiOSJ6T002o5s%3D&reserved=0> to check the details.

Thanks and Regards,
Rup Singh Gurjar
Technical Engineer | FarEye
Call: +91 70-6595-6595 ||www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013181847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ke2p90keyQPTSTO%2BoqEPYUpcwd6EmUyxy7Sl%2FcPg7IQ%3D&reserved=0>||

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On Sat, 14 Nov at 10:29 AM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Jessie,

Greeting from FarEye!

We have received your concern regarding the order update. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F30c916ade4b20a31c7f5f4a7cdaf6e981880039fb1d153d74b2b28ac56340238&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013211835%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yTUDDq26bLzKcp4iarKQ4zH5PXD88cdfQMUvOEJ4n1Q%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013211835%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1dujsuTYiadHuvgPjQxkVOPQKeDT6REnJGBMoznvTVQ%3D&reserved=0> to check the details.
Thanks and Regards,

Garima Mathur, Technical Engineer
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On Sat, 14 Nov at 10:25 AM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please update as delivered.

15 Oct 2020
04:03 PM

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODE1MDE1NzYsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.AVTeTnaM9IEeJWWzRqFNrJ6Di10IDvLRK9WdYC4LCZ4]

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 13, 2020 3:25 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Updated order

External email sender, please take precaution.
Hi Team,

Can you please update the order status as delivered.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 5:32:40 PM
Subject: Updated order

Hi Team,

Problem Statement:Updated order as delivered

Order Date :Oct 13, 2020
Order ID:6232780113
Tracking ID:46287289930
Ticket id: 1595248
Assistance Required: Need Urgent update.

Issue Description:The status of the order is IN_TRANSIT order not marked as delivered we added to the sheet but no action taken
Kindky check and update.

​
Regards,

Abdulqader

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca1e18e76e95a439f34fd08d8885f7e49%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637409291013241816%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lOFxSRLF%2B98%2BQIGYRc6eTkft3UlaceWD1HRiZouPzHs%3D&reserved=0>
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