Subject: refund not received by the customer case ID:
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 14 Nov 2020 19:40:39 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Oct 27, 2020 / Oct 27, 2020 / Oct 27, 2020 
Order IDs: 6236568192 / 6236564590 / 6236568192 
Assistance Required: Need refund for customer. 

Issue Description: we refunded the a mount of 171.20 of above 3 orders from our end on 27/10/2020, and we refunded the amount of 91.20 of 3 orders on 28/10/2020 from our end but customer received only 171.20 of 3 orders which was refunded on 27/10/2020 and he did not receive the amount 91.20 of 3 orders which was refunded form our end on 28/10/2020 he shared with us the bank statement as a proof that the amount of 91/20 sar of 3 orders have not been credited yet 

Regards, 
CS Team Ammar Asif