Subject: Re: Amount Deduction // [email-masked] // 1464876
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Sat, 14 Nov 2020 18:35:17 -0700 (MST)

Hi Shababe, 

Please assist in closing the below case. Case already on the KW Finance Tracker since Nov 7, 2020. 
Transaction ID: 025210000731, 025233000674, 025233000646 
Amount: KWD 12.24 + KWD 12.24 + KWD 12.24 

Bank Statement attached for the same. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Sunday, November 1, 2020 9:14:23 AM 
Subject: Re: Amount Deduction // [email-masked] // 1464876 

Hi Team, 

Any update on the issue below? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish thakor" <[email-masked]> 
Sent: Thursday, September 17, 2020 7:36:29 PM 
Subject: Re: Amount Deduction // [email-masked] // 1464876 

Hi Rashid 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, September 15, 2020 12:31:05 PM 
Subject: Amount Deduction // [email-masked] // 1464876 

Hi Team, 

With reference to email address: [email-masked] , Customer is complaining that an amount was deducted on 08 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks,