Subject: Return Processing Request - 6226692398
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 14 Nov 2020 18:25:05 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No action taken on child ticket: #1655948 in the last 9 days. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, November 14, 2020 11:29:37 PM 
Subject: Proof of Collection //Order ID: 6226692398 

Hi Team, 

Problem Statement: Proof of Collection 
Order Date : Sep 23, 2020 
Order ID: 6226692398 
Tracking ID: 46291440241 
RMA: 1000110176 

BQ_BEGIN

Assistance Required: Refund not processed 

BQ_END

BQ_BEGIN

Issue Description: As per the Aramex website the return items have been returned to WH and the customer has confirmed that she has returned the items (162637676, 162637671, 160175821) kindly check and update us. 

Regards, 
Ebrahim Hageb 

BQ_END