Subject: Re: 2000371359 // Refund Not Processed
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 14 Nov 2020 17:51:43 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No response under Child ticket: #1657719 since last 8 days. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 15, 2020 6:07:20 AM 
Subject: 2000371359 // Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 28, 2020 

Order ID: 2000371359 
Return Tracking ID: 43821806733 
Assistance Required: Need urgent process the RMA 1000118619 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah