Subject: Re: Late Collection //Order ID: 6235877541
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Olm Riyadh <[email-masked]>
Date: Sat, 14 Nov 2020 16:54:52 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection. We have alreaady escalated to LMG multiple times but no response on the same. Order was delivered under FC1026200002188 and customer can be reached on +966509100343. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 15, 2020 4:11:36 AM 
Subject: Late Collection //Order ID: 6235877541 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Oct 25, 2020 
Order ID: 6235877541 
Tracking ID: RP1028200003475 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/28/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Ebrahim Hageb