Subject: Re: Return Processing Request - 2000237173
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: egywh admin <[email-masked]>, Ahmed Yousry <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 14 Nov 2020 16:20:05 -0700 (MST)

Hi Imran, 

Please advise on the below case. No response from the concerned yet. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "egywh admin" <[email-masked]>, "Ahmed Yousry" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, November 12, 2020 1:41:37 PM 
Subject: RE: Return Processing Request - 2000237173 

Hi [ mailto:[email-masked] | 
@EGYWH ADMIN ] [ mailto:[email-masked] | 
@Ahmed Yousry Ibrahim Hussien ] , 

Please help us to process below refund. 

Order ID: 2000237173 

Return Tracking ID: 43818920460 

RMA:1000042005 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, November 11, 2020 11:29 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]> 
Subject: Return Processing Request - 2000237173 

External email sender, please take precaution. 

Hi Team, 

Order Date : Oct 3, 2020 

Order ID: 2000237173 

Return Tracking ID: 43818920460 

RMA:1000042005 

Customer has returned the following item under the above AWB which are showing delivered to us on Oct 7, 2020: 160368924, 160534199. We raised the following child ticket on 1606339 Oct 21, 2020 regarding the same and no action on it yet. 

Please assist in closing this. Thank you for your help! 

Regards, 

Apoorv 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com