Subject: Re: Knet Refund 8391492231
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Harish Thakor <[email-masked]>, Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, anju john <[email-masked]>, Rehan Khan <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 14 Nov 2020 14:59:54 -0700 (MST)

Hi Shababe, 

Please advise if any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "malik ismail" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "anju john" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, November 14, 2020 1:29:27 PM 
Subject: RE: Knet Refund 8391492231 

Hi [ mailto:[email-masked] | 
@Mustafa Chakki ] [ mailto:[email-masked] | 
@Harish Thakor ] 

Please close this case on priority. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, November 12, 2020 7:47 AM 
To: Mohammad Shababe Quamar <[email-masked]> 
Cc: Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Anju John <[email-masked]>; Rehan Khan <[email-masked]>; Harish Thakor <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Knet Refund 8391492231 

External email sender, please take precaution. 

Hi Shababe, 

Please assist in closing the below case. Customer is threatening for MOC. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 1, 2020 10:55:25 AM 
Subject: Knet Refund 8391492231 

Hi Team, 

Order: 8391492231 
Hybris ticket ID: 03646003 

PFA and assist in closing the ticket as the customer is threatening that the issue will be raised to the MOC. 

Please initiate the refund ASAP 

Regards 
Shakeeb 

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