Subject: Re: Late collection(6220006113)
From: Apoorv Joshi <[email-masked]>
To: Imran Masih <[email-masked]>
Cc: ALL RUH OPS Landmark <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, RamezG <[email-masked]>, AbdelKaderS <[email-masked]>
Date: Sat, 14 Nov 2020 14:20:38 -0700 (MST)

Dear Imran, 

Thank you for your prompt response. 

However, customer has denied receiving any call for the collection or someone visiting them to collect the item. Please assisgn a new collection reference to the same request and try arranging another attempt with customer on below details: 
ABDULLAH Osman 
+966558068059 
Schools Dar Choueifat Abbas bin Muttalib Street 
Qasim Building 
Al Izdihar, Riyadh 
Saudi Arabia (SA) 

Thank you for your help! 

Regards, 
Apoorv 

From: "Imran Masih" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "RamezG" <[email-masked]>, "AbdelKaderS" <[email-masked]> 
Sent: Saturday, November 14, 2020 8:44:03 PM 
Subject: RE: Late collection(6220006113) 

Dears, 

Collection cancelled, due to attempts completed. 

Regards, 

Imran Suleman Masih 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 14, 2020 1:44 AM 
To: ALL RUH OPS - Landmark <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; escalations dxbteam <[email-masked]> 
Subject: Re: Late collection(6220006113) 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

46175666644;I04101A 

Please assist in arranging the below collection on priority. The collection has been cancelled and customer is reporting they haven't been contacted even once. Please find customer's details below: 

ABDULLAH Osman 

+966558068059 

Schools Dar Choueifat Abbas bin Muttalib Street 

Qasim Building 

Al Izdihar, Riyadh 

Saudi Arabia (SA) 

Please assign a new collection reference from your end for arranging the collection as it is not getting assisgned when we are trying to raise a new Tracking number and customer is trying to return the items since october. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 30, 2020 11:10:12 AM 
Subject: Late collection(6220006113) 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Aug 30, 2020 

Order ID: 6220006113 

Tracking ID: 46175666644 

Collection reference: I04101A 

Assistance Required: Need Urgent Collection 

Customer Address: House number: 210, Street Name : Abbas Bin Abdul Muttalib Street, Area: Al Izdihar, City: Riyadh 

Customer Contact number: +966558068059 

Issue Description: The return request was created on Aug 31, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Abhishek