Subject: RE: Need To Update The Order Status (9611522045)
From: Mohd Imran <[email-masked]>
To: Vishwajeet Singh <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Sat, 14 Nov 2020 09:18:40 +0000

Hi Vishwajeet/Shatakshi,

Please help us to update order status as delivered on fareye.

Customer confirm receiving the shipment

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, November 12, 2020 11:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ishan Ahuja <[email-masked]>
Subject: Need To Update The Order Status (9611522045)

External email sender, please take precaution.
Hi Team,

Kindly assist in updating the order status as delivered for the order number 9611522045.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 November, 2020 15:45:41
Subject: Need To Update The Order Status

Hi Teem,

Ticket- 1657858

Problem Statement: Order Status Not Updated

Order Date: Nov 1, 2020
Order ID: 9611522045
Tracking ID: 1000008518210

Assistance Required: Need to update the order status

Issue Description: The customer reported that the items have already been delivered to the address but still the status is showing shipped.
​
Kindly update the order status as customer wanted to exchange the items from the store and because of the order status he is not able to do it.

Please check and advice as customer is waiting to get his items exchanged.

Thank you for your help

Regards,
Ishan

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