Subject: RE: Order Status Updation - 6235573088
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Sat, 14 Nov 2020 05:58:40 +0000

Hi Team,

Can we please initiate RTO?

10/11/2020        13:49

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 14, 2020 7:33 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Order Status Updation - 6235573088

External email sender, please take precaution.
Hi Team,

Please assist in marking the following order as NDR: 6235573088.

As per the following AWB: CRDSAL0085885220, order is already RTO after a single attempt. Order status is still showing In Transit.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "RMeshref" <[email-masked]<mailto:[email-masked]>>, "ashadi" <[email-masked]<mailto:[email-masked]>>, "AMSHWEKAN" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 6, 2020 2:42:05 PM
Subject: Order Delay - 6235573088

Hi Team,

AWB: CRDSAL0085885220

Kindly contact customer on +966582685277 between 8am-6pm and arrange the delivery with them on priority. There is only one delivery attempt in this order and the tracking is showing the order is already under return process.

@Jessie: Kindly note customer has only been contacted once as per tracking and they are returning the order after a single attempt.

Please make sure delivery is arranged with the customer by tomorrow max.

Thank you for your help!

Regards,
Apoorv

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