Subject: RE: Late Collection // 8209206039 // 1611007
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, olm kuwait <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 14 Nov 2020 05:55:22 +0000

@olm kuwait<mailto:[email-masked]> any update on this?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 14, 2020 8:06 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nitesh Singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Late Collection // 8209206039 // 1611007

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below case. Collection pending since Oct 22, 2020 and we are not getting a response from LMG. This is Homecentre Kuwait order.

Customer can be reached on +96569636383

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 8:22:36 PM
Subject: Late Collection // 8209206039 // 1611007

Hi Team,

Problem Statement: Late Collection

Order Date : Oct 20, 2020

Order ID: 8209206039
Tracking ID: RP1022200002409
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 10/22/20 10:36 PM and till now the item has not collected from the customer. We have emailed the courier partner multiple times, however no response received from the team.

Kindly arrange the collection on priority basis.

Regards,
Nitesh

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