Subject: Re: RE: Need To Process The Refund // 6236222514
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Nov 2020 05:00:12 +0000

Dear Jessie,     Greeting from FarEye!  We have received your concern regarding the refund process. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b7e9718c47018e67b2e7aef0432eab6af373068310e6f307c44bf7dc7bd01921 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Garima Mathur, Technical Engineer  FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Sat, 14 Nov at 10:27 AM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 Please initiate RTO for this order. 

 

 31/10/2020        13:24 

  

 

 
@Vishwajeet Singh for your approval please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Seeta Seeta <[email-masked]>  
Sent: Friday, November 13, 2020 8:06 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Ishan Ahuja <[email-masked]> 
Subject: Re: Need To Process The Refund // 6236222514 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Kindly assist on the bellow case and help us in closing this case. 

 

   

 
 Thanks & Regards, 
Seeta Kunwar 

 

 

 

From:
"Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>,
 "Fauzan Musalman" <[email-masked]> 
Sent: Monday, November 9, 2020 6:43:52 PM 
Subject: Need To Process The Refund

 

   

 

 

Hi Team,

 

  

 

With reference to order #6236222514

 

 
Order Date: Oct 26, 2020

 

 
Tracking ID: CRDSAL0086533820

 

  

 

The order has been returned to WH (RTO) on 31 October, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly mark the order as NDR and
 process the refund.

 

  

 

Thank you for your help.

 

  

 

Regards.

 

 
Ishan

 

 

  

 

 
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