Subject: RE: Refund NDR 6237451009
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 14 Nov 2020 04:38:03 +0000

@Vijay mandal (TCS)<mailto:[email-masked]>

This is still not actioned from November 9. Can we please help?

INC0901294

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Jessie Caparas
Sent: Monday, November 9, 2020 12:46 PM
To: Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund NDR 6237451009
Importance: High

@Shakeeb Arsalan<mailto:[email-masked]>

Raised to tech INC0901294

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 6:59 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund NDR 6237451009

External email sender, please take precaution.
Hi Team,

Please assist regarding the issue.

Regards
shakeeb

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 8:17:00 AM
Subject: Refund NDR

Hi  Team,

With reference to order #6237451009
Order Date:  Oct 30, 2020
Tracking ID : SD000326152

The order has been returned to WH (RTO)   as per  per hybris the status is still No  RAM. Kindly assist us to mark the order as NDR and process the refund.

Thank you for your help.

Regards,
Tawfik

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