Subject: Re: ON_VALIDATION_CANCELLED // 8201579820 // 1459309
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mustafa Chakki <[email-masked]>, Nitesh Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 13 Nov 2020 21:26:41 -0700 (MST)

Hi Shababe, 

Please assist in closing the below case. No action taken on the following KNET ticket: 03631031, Case pending since Septemeber. 

Please also find the bank statement attached. Amount to refund: KWD3.50, Transaction ID: 024930006822 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Nitesh Singh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, October 14, 2020 8:43:07 AM 
Subject: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

Hi Team, 

Kindly assist us to process the Knet ticket: 03631031 of order # 8201579820 . 

Regards, 
Fauzan 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 19 September, 2020 12:38:02 
Subject: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

Hi Team, 

With reference to order numbers: 8201579820 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Sep 5, 2020 
Payment mode: KNET 
Ticket ID: 03631031 

Customer provided bank statement as attached above 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh