Subject: Re: Order Status Updation - 6235573088
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 13 Nov 2020 20:32:43 -0700 (MST)

Hi Team, 

Please assist in marking the following order as NDR: 6235573088. 

As per the following AWB: CRDSAL0085885220, order is already RTO after a single attempt. Order status is still showing In Transit. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "RMeshref" <[email-masked]>, "ashadi" <[email-masked]>, "AMSHWEKAN" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, November 6, 2020 2:42:05 PM 
Subject: Order Delay - 6235573088 

Hi Team, 

AWB: CRDSAL0085885220 

Kindly contact customer on +966582685277 between 8am-6pm and arrange the delivery with them on priority. There is only one delivery attempt in this order and the tracking is showing the order is already under return process. 

@Jessie: Kindly note customer has only been contacted once as per tracking and they are returning the order after a single attempt. 

Please make sure delivery is arranged with the customer by tomorrow max. 

Thank you for your help! 

Regards, 
Apoorv