Subject: Re: refund approval of missing item case ID: 1670389
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 13 Nov 2020 20:16:17 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 13 November, 2020 11:52:33 
Subject: Re: refund approval of missing item case ID: 1670389 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1670389 

Order Date : Oct 30, 2020 

Order ID: 8211118227 

Tracking ID : LMK20110000464 

Total Price : 17.45KWD 
Issue Description : 
the customer has placed his order on Oct 30, 2020. Now the customer has received incomplete order. 
he is looking for his missing item. 

items detail: 
161088847 - - Full Length Solid Jeans with Button Closure and Pocket Detail KWD4.00 MAX QTY 1 

162713728 - - Printed Long Sleeves T-shirt and Full Length Pyjama Set KWD4.00 MAX QTY 1 
162792563 - - Sequin Detail Long Sleeves T-shirt with Textured Gilet Sweater KWD6.75 MAX QTY 1 
162016767 - - Reversible Sequin Detail Dress with Long Sleeves and Hood KWD3.00 MAX QTY 1 

Case history : The customer reached out to us on 10 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 10/30/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 12 November, 2020 12:10:15 
Subject: refund approval of missing item case ID: 1670389