Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 13 Nov 2020 16:44:23 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 11/10/2020 

Order ID: 6232156229 
Return Tracking ID: 46287479346 
Child Ticket: 1631685 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer he handed over all 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000072449 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque