Subject: Re: Late collection(6220006113)
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 13 Nov 2020 15:44:29 -0700 (MST)

Hi Team, 

46175666644;I04101A 

Please assist in arranging the below collection on priority. The collection has been cancelled and customer is reporting they haven't been contacted even once. Please find customer's details below: 
ABDULLAH Osman 
+966558068059 
Schools Dar Choueifat Abbas bin Muttalib Street 
Qasim Building 
Al Izdihar, Riyadh 
Saudi Arabia (SA) 

Please assign a new collection reference from your end for arranging the collection as it is not getting assisgned when we are trying to raise a new Tracking number and customer is trying to return the items since october. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, October 30, 2020 11:10:12 AM 
Subject: Late collection(6220006113) 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Aug 30, 2020 
Order ID: 6220006113 
Tracking ID: 46175666644 
Collection reference: I04101A 
Assistance Required: Need Urgent Collection 

Customer Address: House number: 210, Street Name : Abbas Bin Abdul Muttalib Street, Area: Al Izdihar, City: Riyadh 
Customer Contact number: +966558068059 

Issue Description: The return request was created on Aug 31, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Abhishek