Subject: Re: Late Collection / 9798200834
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: vaibhav ohri <[email-masked]>, Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Ashish Karini <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 13 Nov 2020 12:37:57 -0700 (MST)

Hi Imran, 

Please advise if any update on the below case. Still no response from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Ashish Karini" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, November 12, 2020 5:01:26 PM 
Subject: RE: Late Collection / 9798200834 

Hi [ mailto:[email-masked] | 
@Vaibhav Ohri ] , 

Please arrange below pickup. 

Order Date : Aug 18, 2020 

Order ID: 9798200834 

Tracking ID: RP0823001496 

Customer correct's address - Belhasa Building number 1, Flat Number 206, 13B Street , Al Karama, Dubai 

Mobile Number - 0557624548 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, November 12, 2020 8:17 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Shivani Rani <[email-masked]> 
Subject: Re: Late Collection / 9798200834 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection for the below case. No response from LMG. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 2:11:33 AM 
Subject: Late Collection / 9798200834 

Hi Team, 

The customer raised a return request on 23 Aug, 2020 but still the item has not collected, we have escalated to the courier team many times but still no action has been taken from their side. 

So we request you please do the needful and help us to resolve this case as soon as possible. 

Order Date : Aug 18, 2020 

Order ID: 9798200834 

Tracking ID: RP0823001496 

Customer correct's address - Belhasa Building number 1, Flat Number 206, 13B Street , Al Karama, Dubai 

Mobile Number - 0557624548 

Ticket number - 1485745 

We are looking forward to your reply. 

Regards 

Rehan 

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