Subject: RMA Issue - 9602180931
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 13 Nov 2020 11:56:58 -0700 (MST)

Hi Team, 

Please assist in closing the below case. Customer wish to return the following item 162075771 but the item is not populating when trying to creating the RMA. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, November 6, 2020 11:47:02 PM 
Subject: Re: RMA Issue 

Hi Team, 

With reference to the order number: 9602180931 

We are trying to arrange collection for the following item: 162075771 however, unable to as during RMA Creation the items are not populating. Kindly look into this. 

Raised Jira, jira team is asking to check with oms team. 

Thank you for your help! 

Regards, 
Abhishek Borgaonkar