Subject: Re: (Missing items)
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 13 Nov 2020 07:16:24 -0700 (MST)

Hi Team, 

Kindly assist in the below to resolve the case. 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, October 24, 2020 6:45:58 PM 
Subject: (Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 1/10/2020 
Order ID: 6229187403 
Tracking ID: SD000130822 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 13 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side while 1 item is cancelled. 

Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162032158 - - Juniors Crown Baby Walker SAR 179 

Regards, 
Shafeeque