Subject: Refund not processed - 9606567940
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 13 Nov 2020 04:18:40 -0700 (MST)

Dear team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 6, 2020 

Order ID: 9606567940 
Return Tracking ID: 46039678856 
Assistance Required: Need refund to customer 
RMA: 1000051908 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team under tracking number: 46039678856 which was associated with order: 9606077583. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Nikhil.