Subject: RE: Refund Not initiated yet for two items
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 13 Nov 2020 08:55:19 +0000

Hi Fauzan,

What is showing in oracle BI?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, November 12, 2020 3:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not initiated yet for two items
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMAs. the status of the RMA (REACHED_WAREHOUSE).

Regards,
Fauzan

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 6, 2020 6:28:45 PM
Subject: Refund Not initiated yet for two items

Hi Team,

Ticket - 1654167

Problem statement: Refund Not initiated yet for two items

Order Number: 6232918614
Order Created: Oct 14, 2020
Tracking id - RP1018201000487 (For 1st item)
Tracking id - RP1018201000492 (For 2nd item)
Return request created: Oct 18, 2020

Assistance Required: Process the refund on priority

Kindly note that as per tracking, both the items have already been returned to the warehouse on Oct 22, 2020 and still the refund for the same has not been initiated.

Please check and advice as customer is waiting for a refund.

Thank you for your help

Regards,
Ishan

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