Subject: Fwd: Refund not processed =Order ID 6227989915
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 12 Nov 2020 22:02:54 -0700 (MST)

Dear Team, 

The refund for Order ID 6227989915, has been processed as Cash and the customer has shared his bank details for the refund. I have raised REL-126346 to get the same updated in the customer's account with us. 

Kindly assist with the refund. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 24 October, 2020 04:37:07 
Subject: Refund not processed =Order ID 6227989915 

Dear Team, 

Problem Statement: Refund Not Processed 
Order Date : 27/09/2020 
Order ID: 6227989915 
Return Tracking ID: RP09280003482 
RMA: 1000022856 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Oct 05. The child ticket was raised on Oct 15, but no response yet. 

The refund is pending since then. Kindly assist. 

Regards, 
Nikhil