Subject: Re: Returned wrong item mistakenly /// 9603906779
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 12 Nov 2020 21:35:57 -0700 (MST)

Hi Team, 

Any update. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 10 November, 2020 14:16:52 
Subject: Re: Returned wrong item mistakenly /// 9603906779 

Hi Team, 

Any update. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 25 October, 2020 08:48:58 
Subject: Returned wrong item mistakenly /// 9603906779 

Hi Team, 

With reference to the order number: 9603906779 
AWB: 46038582100 

As per the tracking this has been delivered to the warehouse however, customer is claiming that they returned a different brand product mistakenly instead of the item that they had to return for this order. They are requesting us to return the item that sent to us mistakenly. 

We raised the same to WH under Child ticket: 1593239 ​but no resolution so far and the ticket has been closed already. 

We request you to please advise and assist in closing this case. 
​ 
Thank you for your help! 

Regards, 
Shivani