Subject: Refund Followup! // 2000273888 // 1608979
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 12 Nov 2020 20:38:20 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 11, 2020 

Order ID: 2000273888 
Return Tracking ID: 45355043602 
Assistance Required: Need refund to customer 
RMA: 1000069482 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1667904 has been created 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh