Subject: Re: Late refund // 6207206733
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 12 Nov 2020 19:49:57 -0700 (MST)

Hi Team, 

Kindly advice. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 8 November, 2020 08:34:48 
Subject: Late refund // 6207206733 

Hi Team, 

Ticket- 1619010 
Child Ticket- 1619545 

Problem Statement: Late refund 

Order Date: Jul 9, 2020 
Order ID: 6207206733 
RMA: 23993059 
Tracking ID: 46066849651 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on 6 Aug, 2020. However, the refund still not processed. 

Now, the customer is threatening s to file a complaint in MOC. 

Please check and process the refund. 

Thank you for your help 

Regards, 
Shivani