Subject: Re: Refund to be process( 6223107564 and 6226394112)
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, malik ismail <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 12 Nov 2020 16:00:02 -0700 (MST)

Hi Jessie, 

Please assist us on the below concern as we are not getting any response on the child ticket id - 1595661 which was created on 10/18/2020. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, 28 October, 2020 21:12:54 
Subject: Refund to be process( 6223107564 and 6226394112) 

Hi Team, 

Case id - 1595290 

Problem Statement: Refund Not Processed 
Order Date : Sep 11, 2020 
Order ID: 6223107564 and 6226394112 
Return Tracking ID: 46178774121 and 46282677221 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 22, 2020. But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24136397 how many item has been received in our warehouse. 

Customer raised a return request for 01 item and as per customer she handed over 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 22, 2020. But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 1000016648 how many item has been received in our warehouse. 

Regards, 
Abhishek Borgaonkar