Subject: Re: (Late Shipping) C&C// 6231096972
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 12 Nov 2020 07:04:20 -0700 (MST)

Kindly check with concern team, the customer still not received the order that placed on 08-Oct-2020. 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 31 October, 2020 10:04:19 
Subject: (Late Shipping) C&C// 6231096972 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) C&C. 

Order Date : 08-Oct-2020 
Order ID: 6231096972 
Store code: Splash21076 
Tracking ID: 623109697223999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 08-Oct-2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date. 

Note: Child ticket created and updated on the sheet. 

Regards, 
Algaily.