Subject: RE: the refund has been not initiated - Order ID 6233094040
From: Mohd Imran <[email-masked]>
To: Shatakshi Pandey <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Yahya <[email-masked]>
Date: Thu, 12 Nov 2020 11:39:56 +0000

Hi Shatakshi/Ayaz,

Please close pallet for below return and process refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, November 12, 2020 3:14 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Yahya <[email-masked]>
Subject: Re: the refund has been not initiated - Order ID 6233094040

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed
Order Date : Oct 14, 2020
Order ID: 6233094040
Return Tracking ID: RP1016200001075
RMA no:1000077927
Assistance Required:Need an urgent refund

Issue Description: The returned items were delivered back to us on Oct 24. The child ticket 1625896 was created on Oct 28, but there is no response on the same.

Kindly assist with the refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Yahya" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 November, 2020 17:24:05
Subject: the refund has been not initiated .

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Oct 14, 2020
Order ID: 6233094040
Return Tracking ID: RP1016200001075
RMA no:1000077927
Assistance Required:Need an urgent refund

Issue Description: Customer raised a return request for 4 item and as per customer he handed over all 4 items to the courier team on Oct-17-2020 10:48 AM and it delivered to WH on:Oct-24-2020 07:43 PM

Kindly arrange refund to the customer as soon as possible.

Regards,
Yahya

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