Subject: RE: Late Shipping (C&C) / 9610532162
From: Manjit Gurung <[email-masked]>
To: Mohd Imran <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>
Date: Thu, 12 Nov 2020 11:30:06 +0000

Hi Imran,

We dispatched below order on 28th Oct form our warehouse.

@Deepak Damodaran<mailto:[email-masked]> : Pls check & update the same.

Thanks & Regards,

Manjit Gurung
Supervisor – Jebel Ali Warehouse

[SHOEMART logo (002)]
Landmark Group, Jebel Ali Ind. Area-1, Dubai, UAE.
Mob:+971 553322054 Tel:+971<tel:+971> 4 8093526
Email: [email-masked]<mailto:[email-masked]>
Shop online at: www.shoemartstores.com<http://www.shoemartstores.com/>
https://goo.gl/maps/ZfPrbSP3SvwU4JXKA

From: Mohd Imran
Sent: Thursday, November 12, 2020 3:17 PM
To: Manjit Gurung <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Shivani Rani <[email-masked]>
Subject: RE: Late Shipping (C&C) / 9610532162

Hi @Manjit Gurung<mailto:[email-masked]>,

Please check and confirm if subjected order has been dispatched or not.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 8:02 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping (C&C) / 9610532162

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No response on the following child ticket 1656652.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 5:20:23 AM
Subject: Late Shipping (C&C) / 9610532162

Hi Team,

The customer has placed his order on Oct 27, 2020 but still the order has not shipped, so we have escalated to the warehouse but still did not received any response from their side.

So we request you please do the needful and help us to resolve this case as soon as possible.

​Order Date: Oct 27, 2020
Order ID: 9610532162
Tracking ID: 961053216299990001
Store ID: Shoexpress17105

Ticket number - 1652878
Child Ticket number - 1656652

We are looking forward to your reply.

Regards
Rehan

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