Subject: RE: Refund Not Processed - 2000264161
From: Mohd Imran <[email-masked]>
To: EGYWH ADMIN <[email-masked]>, Ahmed Yousry Ibrahim Hussien <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 12 Nov 2020 11:15:01 +0000

Hi @EGYWH ADMIN<mailto:[email-masked]> @Ahmed Yousry Ibrahim Hussien<mailto:[email-masked]>,

Please help us to process below refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 12, 2020 8:00 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Osam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund Not Processed - 2000264161

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No response from WH under the child ticket: 1658811 in 5 days.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 5:53:08 AM
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 8, 2020
Order ID: 2000264161
Return Tracking ID: 45359877010

RMA: 1000064876

Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team under the mentioned AWB Number, and child ticket has been raised to process the refund but there is no response on that, kindly check and do the needful to close the case.

Regards,
Osam Qaid

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