Subject: Re: the refund has been not initiated - Order ID 6233094040
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Yahya <[email-masked]>
Date: Thu, 12 Nov 2020 04:13:46 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 14, 2020 
Order ID: 6233094040 
Return Tracking ID: RP1016200001075 
RMA no:1000077927 
Assistance Required:Need an urgent refund 

Issue Description: The returned items were delivered back to us on Oct 24. The child ticket 1625896 was created on Oct 28, but there is no response on the same. 

Kindly assist with the refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Yahya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 7 November, 2020 17:24:05 
Subject: the refund has been not initiated . 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 14, 2020 
Order ID: 6233094040 
Return Tracking ID: RP1016200001075 
RMA no:1000077927 
Assistance Required:Need an urgent refund 

Issue Description: Customer raised a return request for 4 item and as per customer he handed over all 4 items to the courier team on Oct-17-2020 10:48 AM and it delivered to WH on:Oct-24-2020 07:43 PM 

Kindly arrange refund to the customer as soon as possible. 

Regards, 
Yahya