Subject: RE: Store Complaint (Qatar)
From: Mohd Imran <[email-masked]>
To: Omkar BhaskarMethavade <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 12 Nov 2020 11:04:59 +0000

Hi @Omkar BhaskarMethavade<mailto:[email-masked]>,

Please help to forward this store complaint to concerns.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 12, 2020 7:20 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Store Complaint (Qatar)

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below store complaint.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 28, 2020 7:29:12 PM
Subject: Store Complaint (Qatar)

Hi Team,

The customer visit to the store at 9.45 pm and as per the store information, the store will close by 10.00pm. So he just want to buy few things which will not take more than 10 minuts and the SECURITY person over there at that time really behave badly and customer was their with his family and as per the store they were closed and not allow to buy anything.

However, after him there is two or three more customers visited the store and Security person didn't ask the same thing to them. The behaviour of the security person was really pathetic and rude and customer claim that he always visiting max and centerpoint store but this is the first time ever he feels bad about the brand.

So customer is asking to take his complaint as seriously.

We requets you please do the needful and help us to resolve this case.

Store name -Dar Alsalam Mall in Doha (Qatar)
Brand - MAX

Customer name - GEO MATHEW FRANCIS
Customer's mobile number - 704620566<tel:704620566>
Email ID - [email-masked]<mailto:[email-masked]>

Ticket number - 1622176

We are looking forward to your reply.

Regards
Rehan

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