Subject: Return items still not collected
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 12 Nov 2020 02:04:24 -0700 (MST)

Hi Teem, 

Ticket- 1641428 
Child Ticket - 1656877 

Problem Statement: Late Collection 

Order Date: Sep 28, 2020 
Order ID: 7405227547 
Tracking ID: 45444657263 

Assistance Required: Neet to urgently collect the items 

Issue Description: The return request was created on Nov 4, 2020 and till now the item has not collected from the customer, when escalated this case to aramax, they told me to please contact the warehouse team as the receiver name and commodity is incorrect, I have also attached the screenshot for the same. 

For your reference, I even created a child ticket asking them about this case, but not received any reply from them. 

Kindly look into the issue and suggest the next step to be followed up. 

Thank you for your help 

Regards, 
Ishan