Subject: RE: Refund issue #6205387229
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>
Date: Thu, 12 Nov 2020 08:08:02 +0000

Hi Fauzan,

Refund processed on PayPal successfully.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, November 11, 2020 7:42 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Refund issue #6205387229
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6205387229
RMA: 34037525

The RMA has been processed but the refund has not initiated yet, We have raise JIRA but we have got update (Order placed on Jul 2, 2020. Please check with finance team as this is Paypal transaction and we’re not able to initiate refund.)
JIRA ticket: https://landmark.atlassian.net/browse/REL-125042

Kindly assist us on this case.

Regards,
Fauzan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com