Subject: RE: Refund Process request - 6231294182
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohammad Ayaz <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 12 Nov 2020 05:48:45 +0000

Looping @Mohammad Ayaz<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]> Please close the pallet as the item has been received and refund not initiated.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 12, 2020 8:12 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund Process request - 6231294182

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case, no action on child ticket 1620291 since Oct 26, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 3:25:40 AM
Subject: Refund Process

Hi Team,

Subject : Refund Process

Problem Statement – Refund Issue

Order No : 6231294182
AWB - 46287037355.... Through AWB we can see that the returned items have delivered on your end.
Return Request Placed on : 10/12/20
RMA : 1000064692
No Of The Returned Items = 1
Assistance Required – Need Refund Initiation

Please check on this and initiate the refund ASAP.

Warm Regards,
Ezzaldeen

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