Subject: late collection case ID: 1549325
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 21:22:59 -0700 (MST)

Problem Statement: late collection 
Order Date : Sep 23, 2020 
Order ID: 6226519298 
return tracking ID : 46378587334 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Sep 23, 2020 with the order id 6226519298 , and he raised return request but the item has not been collected yet. 
and Aramex is asking for reference collection ID: which we do not have 

i did not escalate to shatakshi and pooja this time because they never responded 

please do needful. 

regards 
ammar asif