Subject: Re: Late Collection / 9798200834
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>
Date: Wed, 11 Nov 2020 21:17:13 -0700 (MST)

Hi Team, 

Please assist in arranging the collection for the below case. No response from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Thursday, November 12, 2020 2:11:33 AM 
Subject: Late Collection / 9798200834 

Hi Team, 

The customer raised a return request on 23 Aug, 2020 but still the item has not collected, we have escalated to the courier team many times but still no action has been taken from their side. 

So we request you please do the needful and help us to resolve this case as soon as possible. 

Order Date : Aug 18, 2020 
Order ID: 9798200834 
Tracking ID: RP0823001496 

Customer correct's address - Belhasa Building number 1, Flat Number 206, 13B Street , Al Karama, Dubai 
Mobile Number - 0557624548 

Ticket number - 1485745 

We are looking forward to your reply. 

Regards 
Rehan