Subject: Re: Refund Process request - 6231294182
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 21:12:16 -0700 (MST)

Hi Team, 

Please assist in closing the below case, no action on child ticket 1620291 since Oct 26, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, November 12, 2020 3:25:40 AM 
Subject: Refund Process 

Hi Team, 

Subject : Refund Process 

Problem Statement – Refund Issue 

Order No : 6231294182 
AWB - 46287037355.... Through AWB we can see that the returned items have delivered on your end. 
Return Request Placed on : 10/12/20 
RMA : 1000064692 
No Of The Returned Items = 1 
Assistance Required – Need Refund Initiation 

Please check on this and initiate the refund ASAP. 

Warm Regards, 
Ezzaldeen