Subject: Refund Not Processed for the order status " Returned to origin"
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Nov 2020 21:01:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed for the order status " Returned to origin" 

Order Date : 22/10/2020 

Order ID: 6235107588 
Return Tracking ID: CRDSAL0085120720 
Assistance Required: Refund not processed 

Issue Description: As courier tracking the order status is Returned to origin" hoever it is not updated in the Hybris . Customer wants refund . 
Kindly do the needful. 

Regards, 
Shafeeque