Subject: Re: Refund Not Processed - 2000264161
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Nov 2020 21:00:15 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No response from WH under the child ticket: 1658811 in 5 days. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, November 12, 2020 5:53:08 AM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 8, 2020 
Order ID: 2000264161 
Return Tracking ID: 45359877010 

RMA: 1000064876 

Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team under the mentioned AWB Number, and child ticket has been raised to process the refund but there is no response on that, kindly check and do the needful to close the case. 

Regards, 
Osam Qaid