Subject: Re: Knet Refund 8391492231
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, anju john <[email-masked]>, Rehan Khan <[email-masked]>, Harish Thakor <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 11 Nov 2020 20:46:31 -0700 (MST)

Hi Shababe, 

Please assist in closing the below case. Customer is threatening for MOC. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "anju john" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, November 1, 2020 10:55:25 AM 
Subject: Knet Refund 8391492231 

Hi Team, 

Order: 8391492231 
Hybris ticket ID: 03646003 

PFA and assist in closing the ticket as the customer is threatening that the issue will be raised to the MOC. 

Please initiate the refund ASAP 

Regards 
Shakeeb